Terms of service

1. General Information

These General Terms and Conditions (GTC) govern the use of the website under the PAWEAREA brand and the purchase of products offered through this website.

By accessing this website and placing an order, you agree to these GTC.

 

2. Scope of Application

These GTC apply to all orders, purchases, and other contractual relationships concluded through this website.

Any differing or conflicting terms and conditions of the customer shall not apply unless expressly acknowledged by us in writing.

 

3. Products and Availability

We offer only physical products for sale.

Product descriptions, images, and other information are for informational purposes only and do not constitute a guarantee. Minor variations in color, texture, or appearance are possible, particularly with natural materials and due to differences in screen displays.

All products are subject to availability. We reserve the right to change or discontinue products at any time.

 

4. Contract Conclusion

The presentation of products on this website does not constitute a legally binding offer.

A binding purchase agreement is only concluded when we accept the customer's order by sending an order confirmation via email or when we ship the ordered goods.

We reserve the right to refuse or cancel orders in the event of obvious pricing errors, technical problems, or suspected misuse.

 

5. Prices and Payment

All prices listed on the website are final prices and include statutory VAT, unless expressly stated otherwise.

The available payment methods are displayed during the ordering process. Payment is due immediately upon conclusion of the contract and must be received in full before the order is processed and shipped.

 

6. Shipping and Delivery

Information on shipping costs, delivery times, and delivery conditions can be found in our separate shipping policy.

Stated delivery times are non-binding estimates and may vary depending on the destination country and external circumstances.

 

7. Right of Withdrawal and Returns

Consumers within the European Union have a statutory right of withdrawal of 14 days.

Details regarding withdrawal, returns, deadlines, and conditions are set out in our Return and Refund Policy.

 

8. Liability

We are fully liable for damages caused by intent or gross negligence.

In cases of slight negligence, we are only liable for breaches of essential contractual obligations (cardinal obligations) and only to the extent permitted by law for foreseeable damages typical of this type of contract.

Liability for indirect or consequential damages is excluded, unless mandatory legal provisions stipulate otherwise.

 

9. Intellectual Property

All content on this website, in particular texts, images, logos, designs, and product descriptions, is the intellectual property of PAWEAREA or its partners and is protected by copyright.

Any use, reproduction, or distribution without prior written consent is prohibited.

 

10. Applicable Law

The laws of the Republic of Austria shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

 

11. Final Provisions

Should any provision of these Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.

We reserve the right to amend these Terms and Conditions at any time. The version valid at the time of the order shall apply.